Privacy Policy

At Rakshak 360, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our mobile application or website.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, shipping address, email address, and telephone number when you register.
• Financial Data: Data related to your payment method (e.g., valid credit card expiration date) needed to process payments. We do not store credit card numbers; all financial transactions are handled by our payment processor, Razorpay.
• Geo-Location Information: We may request access or permission to and track location-based information from your mobile device to provide location-based services (finding nearby guards).

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we use information collected about you via the App to:

• Process payments and refunds.
• Email you regarding your account or order.
• Enable user-to-user communications (between client and bodyguard).
• Resolve disputes and troubleshoot problems.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Razorpay), data analysis, email delivery, hosting services, customer service, and marketing assistance.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at privacy@rakshak360.com.